Privacy Policy

1. Introduction

Bigiora Private Limited ("Bigiora", "we", "us" or "our") is committed to protecting the privacy of everyone who visits this website or engages with our services. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and the choices available to you regarding your information. It applies to visitors of https://www.bigiora.com, prospective clients who submit enquiries through our contact and consultation forms, candidates who apply for open roles through our careers pages, and clients engaged in an active consulting or implementation relationship with us.

2. Who We Are

Bigiora Private Limited is a private company incorporated in India on 23 July 2025, registered in Manipur, with an operations centre in Kolkata, West Bengal. We provide Microsoft Dynamics 365 and enterprise ERP consulting, implementation, integration, cloud management and related services to businesses. For any privacy-related query, you can reach us at hello@bigiora.com or +91 91477 59123.

3. Information We Collect

We collect information in a few different ways. Information you provide directly includes your name, company name, business email address, phone number, country, industry, the service you are enquiring about, and any message or project details you share through our contact form, consultation request forms, or job application forms. If you apply for a role with us, we additionally collect your LinkedIn or portfolio URL, years of experience, and any cover note or resume details you submit. Information collected automatically includes standard technical data such as your IP address, browser type, device information, pages visited, and referring website, gathered through cookies and similar technologies as described in our Cookie Policy. If you become a client, we may also collect information necessary to deliver our services — such as details about your existing business systems, processes, and organisational structure shared during discovery and implementation.

4. How We Use Your Information

We use the information we collect to respond to enquiries and consultation requests, schedule and conduct discovery calls, prepare proposals and scoped estimates, deliver contracted implementation, integration, support and consulting services, evaluate job applications and communicate with candidates, send service-related communications (such as project updates), and improve our website and understand how visitors use it. We do not use the information you submit through our forms for automated decision-making that produces legal or similarly significant effects, and we do not sell personal information to third parties.

5. How We Share Information

We do not sell, rent, or trade personal information. We may share information with employees and contractors who need it to perform their work (for example, a functional consultant following up on a consultation request), with sub-processors or technology vendors who help us operate our website and business systems (such as hosting providers, email providers, or CRM tools), where required to comply with a legal obligation, court order, or governmental request, and in connection with a merger, acquisition, or sale of business assets, in which case we will take reasonable steps to ensure your information continues to be protected. Any third party we share information with is expected to protect it consistently with this policy.

6. Data Retention

We retain personal information for as long as necessary to fulfil the purpose it was collected for — for example, enquiry and consultation form data is retained while we are following up on your request and for a reasonable period afterward in case you re-engage, job application data is retained for the duration of the hiring process and a reasonable period afterward for future opportunities unless you ask us to delete it sooner, and client data is retained for the duration of the engagement and afterward as required for legal, accounting, or contractual record-keeping purposes.

7. Data Security

We take reasonable technical and organisational measures to protect the personal information we hold against unauthorised access, alteration, disclosure, or destruction. No method of transmission over the internet or electronic storage is completely secure, and while we work to protect your information, we cannot guarantee its absolute security.

8. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to request access to the personal information we hold about you, the right to request correction of inaccurate information, the right to request deletion of your information, subject to our legitimate business and legal record-keeping needs, and the right to object to or restrict certain processing of your information. To exercise any of these rights, contact us at hello@bigiora.com and we will respond within a reasonable timeframe.

9. Children's Privacy

Our website and services are directed at businesses and professionals. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will post the updated policy on this page. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at hello@bigiora.com or +91 91477 59123, or write to us at either of our offices listed below.

12. Our Offices