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Delivery

Functional Consultant

Kolkata, West Bengal (Hybrid)Full-timeDelivery

About the Role

As a Functional Consultant, you sit between the client's business teams and the delivery team — translating how a business actually operates into a working Dynamics 365 configuration. You'll run discovery workshops, document processes, configure the system and support testing and training through go-live.

What You'll Do

  • Lead discovery and requirements workshops with client stakeholders
  • Document current and target-state business processes
  • Configure Dynamics 365 modules (Finance, Supply Chain, Business Central or Commerce) to match requirements
  • Support data migration validation and user acceptance testing
  • Deliver end-user training and go-live support
  • Work with the techno-functional and development team to scope customisations

What We're Looking For

  • 2+ years of hands-on experience configuring Microsoft Dynamics 365 (any module) or a comparable ERP
  • Strong understanding of core business processes — finance, procurement, inventory or sales
  • Comfortable leading workshops and translating business language into system requirements
  • Clear written and verbal communication skills

Nice to Have

Microsoft Dynamics 365 functional certificationExperience in a specific vertical — retail, manufacturing or distributionPrior consulting or client-facing delivery experience

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Functional Consultant · Kolkata, West Bengal (Hybrid)

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