Careers / Functional Consultant
Delivery
Functional Consultant
Kolkata, West Bengal (Hybrid)Full-timeDelivery
About the Role
As a Functional Consultant, you sit between the client's business teams and the delivery team — translating how a business actually operates into a working Dynamics 365 configuration. You'll run discovery workshops, document processes, configure the system and support testing and training through go-live.
What You'll Do
- Lead discovery and requirements workshops with client stakeholders
- Document current and target-state business processes
- Configure Dynamics 365 modules (Finance, Supply Chain, Business Central or Commerce) to match requirements
- Support data migration validation and user acceptance testing
- Deliver end-user training and go-live support
- Work with the techno-functional and development team to scope customisations
What We're Looking For
- 2+ years of hands-on experience configuring Microsoft Dynamics 365 (any module) or a comparable ERP
- Strong understanding of core business processes — finance, procurement, inventory or sales
- Comfortable leading workshops and translating business language into system requirements
- Clear written and verbal communication skills
Nice to Have
Microsoft Dynamics 365 functional certificationExperience in a specific vertical — retail, manufacturing or distributionPrior consulting or client-facing delivery experience
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Functional Consultant · Kolkata, West Bengal (Hybrid)